
Specialist Insurance
Claim Investigations

Specialist Insurance
Claim Investigations

Specialist Insurance
Claim Investigations
About us
Supporting The Insurance Industry
SCiSCO Global Solutions is a specialist investigative service provider with extensive experience in all aspects of criminal and civil investigation.
Our clients include leading insurance companies, law firms and blue-chip companies and we predominantly support underwriters, claims managers, loss adjustors, surveyors and lawyers.
We are UK based with an international capability, provided through our global network of investigators. We have established relationships with national and international law enforcement agencies including Interpol, Europol and the World Customs Organisation.
About us
Specialist investigative service provider with extensive experience
SCiSCO Global Solutions is a specialist investigative service provider with extensive experience in all aspects of criminal and civil investigation.
Our clients include leading insurance companies, law firms and blue-chip companies and we predominantly support underwriters, claims managers, loss adjustors, surveyors and lawyers.
We are UK based with an international capability, provided through our global network of investigators. We have established relationships with national and international law enforcement agencies including Interpol, Europol and the World Customs Organisation.
Our principals have over sixty years combined experience conducting, supervising and managing complex investigations, focusing on the highest levels of national and international criminality. Both are former career Detectives at Scotland Yard, having served within a number of prominent specialist units including:
- Regional Crime Squad (RCS)
- National Crime Squad (NCS)
- Serious & Organised Crime Group
- The Flying Squad
They have been operating in the private sector since 2000.
Our clients rely on our expert investigative and reporting services. The evidence, intelligence and information we gather allow them to make informed decisions and protect their interests and those of their clients and shareholders.
We adhere to the highest code of ethics and integrity and operate within the laws of the countries in which we are employed. Our activities are always fully compliant with the Human Rights Act 1998 and the Regulation of Investigatory Powers Act 2000. We are registered with the UK Information Commissioner’s Office, which ensures that all information passed to us or recovered in the course of an investigation is treated in line with the regulatory requirements on personal data.
Our Services
Here’s how we can help
Marine Cargo Investigations
Marine Cargo investigations
We specialise in the investigation of marine cargo claims including goods in transit theft and theft and burglary at commercial premises.
Our team of experienced investigators conduct thorough investigations to establish the full facts following an incident, loss or claim. We move quickly to establish a clear timescale, identifying all parties involved in the transit chain and determining whether the loss occurred during transit or after the goods arrived at the intended destination.
We ensure that all relevant supporting material is identified, obtained and every possible detail is analysed and assessed in order to identify lines of enquiry to be conducted and allowing our clients to make informed decisions, particularly when considering subrogated recovery actions.
We work closely with the National Vehicle Crime Intelligence Service (NaVCIS), plus numerous Police, Law Enforcement and other industry stakeholders. Our bespoke ‘industry-leading’ automated Internet crawling software enables us to automate the ‘online’ search for stolen property 24/7, 365 days a year, often leading to the subsequent identification of suspects, arrests and recovery of stolen property.
Our clients are appraised throughout the course of any investigation and important decisions are made following detailed consultation.
We have a proven track record of successfully identifying suspects, recovering stolen property and referring our investigations to law enforcement authorities to take enforcement action. Our investigations have been the foundation of many successful criminal and civil cases
Jewellers Block Investigations
Jewellers Block investigations
Our Insurance claim investigations help to reduce the significant costs of insurance fraud. Whatever the circumstances our experienced investigators provide an in-depth investigation, collecting and preserving critical evidence and documentation. All information is analysed, assessed and validated prior to the submission of our clear and conclusive report, enabling insurance providers to make responsible insurance claims decisions regardless of claim value.
- Full claims analysis and verification
- Review and validation of insurance claim documents and police reports
- Conduct investigative interviews
Personal Injury, Accident and Sickness Claims
Personal Injury, Accident and Sickness Claims
Our team conduct personal injury investigations to establish if an individual is committing fraud.
Our Directors are both qualified former National Police Training surveillance instructors.
Surveillance remains a valuable investigative resource. Our experienced professionals deliver outstanding results with professionalism and transparency, ensuring that at all times the information gained is collected with integrity, legally and in accordance with the Regulation of Investigatory Powers Act (RIPA) and the Human Rights Act.
- Clear intelligence led investigation plan and key objectives agreed with the client
- Dedicated Case Managers act as single point of contact
- Corroborated evidence gained utilising modern technology and latest investigative techniques
- Clear, concise reporting and regular client updates
Cyber Crime Investigations
Cyber Crime investigations
Cyber criminals continually develop new ways to steal money, personal or corporate information and data. As a result, the threat from Hacking, Viruses, Worms, Trojan Horses, Ransomware and Man-in-the-Middle attacks has never been so high.
Our team has an impressive repertoire of skills and capabilities, which we use to assist our clients, respond to, identify and recover from a broad spectrum of cyber events. Our team includes computer forensics experts with a wide range of technical and analytical skills supported by former Law Enforcement professionals backed by decades of cyber security and investigative experience.
Litigation Support
Litigation Support
Litigation is an inevitable component of Insurance. We provide a wide range of support services to external and in-house counsel, we are able to work independently or in conjunction with other stakeholders acting at all times with transparency in order to meet the criteria and objectives set.
- Full validation and verification service
- Witness Statements
- Conduct investigative interviews
- Bespoke Research Projects & Due-Diligence
- Confidential Document Collection & Delivery Service
- Cold-Case Investigations
- Confidential ‘Source’ or ‘Whistle Blower’ Management
- Establishing Facts & Stakeholder Liaison
Other Services
Crime Scene Examination & Site Visits
At a time when public sector resources are stretched our experience is that this is an area which is often overlooked. All of our team are experienced detectives with years of experience of attending, managing and examining scenes. Scene examination allows us to assess and understand what has taken place. The information gathered at a scene can be used to identify new sources of evidence which have a bearing on the investigation, this may be supporting evidence such as CCTV, it may be the identification of potential exhibits linked to the incident which themselves identify new lines of enquiry. Recording the scene with digital imagery can assist a witness during interview, allowing them to explain circumstances – this in itself may corroborate their statement.
Law Enforcement Liaison
With years of experience both nationally and internationally within the law enforcement community we are able to ensure that when we are instructed our clients interests are properly recorded and represented with the relevant law enforcement agency. We work in partnership with law enforcement to complement their investigation and provide an essential channel of communication allowing the exchange of information.
Witness Interviews
One of the pillars of any investigation is to identify witnesses and secure their evidence in statement format. This in itself is a key skill and one, which all our detectives possess. We identify witnesses and take detailed statements to support our investigation. We then analyse the evidence to identify lines of enquiry and take the necessary follow up action.
Intelligence Gathering
We are expert at gathering intelligence from a wide variety of sources to support our investigations. This may take the form of open source research (OSINT) or more detailed analysis of data linked to the case. Whatever the requirements we can gather and analyse intelligence allowing our clients to reach informed decisions.
Surveillance
Surveillance remains a valuable investigative resource. Our experienced professionals deliver outstanding results with professionalism and transparency, ensuring that at all times the information gained is collected with integrity, legally and in accordance with the Regulation of Investigatory Powers Act (RIPA) and the Human Rights Act.
- Clear intelligence led investigation plan and key objectives agreed with the client
- Dedicated Case Managers act as single point of contact
- Corroborated evidence gained utilising modern technology and latest investigative techniques
- Clear, concise reporting and regular client updates
Contact Us
Get in touch
- +44 (0) 1277 523 511
- info@sciscogs.com
- C/O Rodliffe Accounting Ltd,
Level 37,
1 Canada Square,
Canary Wharf,
London,
E14 5AA - Company Number: 07426690
- VAT Number 112 8530 43
SCiSCO Global Solutions is an ISO 9001: 2015 certified company

Certificate Number 11745
